Nintendo has announced a relief initiative for people affected by the 2026 Kumamoto earthquake, confirming it will provide free repairs for eligible Nintendo products and donate ¥50 million to the Japanese Red Cross. The move comes after the 6.8-magnitude earthquake caused significant damage and loss of life in Kumamoto Prefecture last week.
According to Nintendo’s official announcement, the repair program applies to individual customers living in areas covered by Japan’s Disaster Relief Act following the earthquake. The company said the service will remain available until February 1, 2027.
Nintendo stated that eligible customers can receive repairs free of charge regardless of warranty status, provided the damaged product is repairable. The company also noted that some devices may be beyond repair depending on their condition, and standard repair service guidelines will still apply.
In its official notice, Nintendo said,
“We extend our deepest sympathies to all those affected by the 2026 Kumamoto Earthquake and pray for a swift recovery.”
The company added that repairs will cover damaged Nintendo products sent to its service center within the announced support period.
Alongside the repair program, Nintendo confirmed it will donate ¥50 million to the Japanese Red Cross Society to assist ongoing relief and recovery efforts. The initiative reflects the company’s continued support for communities impacted by natural disasters in Japan.
