One of our fans sought out after us with this bug. He updated his game to the latest version and noticed the Niantic screen would flash then end up crashing. Forcing him back to the home screen. Restarting his phone didn’t seem to help any. Neither did uninstall and reinstall the application. These steps were repeated several times, still with the same amount of luck as before.
If you contact Niantic about an issue in the game, from personal experience, it seems to take them at least a month if not longer to get back to you. Your best option would be to ask around on Reddit and see if there are any similar issues or fixes.
As always, don’t forget to contact us if you have any information regarding bugs or other in-game issues. You can reach us with these. This information was submitted by Ronnie Moon.